Terms & Conditions
Boca Decals offers this website, including all information, products, and services available from this website or offered as part of or in conjunction with this website (the “website”), to you, the user, conditioned upon your acceptance of all of the terms, conditions, policies and notices stated here. Boca Decals reserves the right to make changes to these Terms and Conditions immediately by posting the changed Terms and Conditions in this location.
Your continued use of the website constitutes your agreement to all such terms, conditions and notices, and any changes to the Terms and Conditions made by Boca Decals.
The term ‘bocadecals.com’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.
Use the website at your own risk. This website is provided to you “as is,” without warranty of any kind either express or implied. Neither Generic Website nor its employees, agents, third-party information providers, merchants, licensors or the like warrant that the website or its operation will be accurate, reliable, uninterrupted or error-free. No agent or representative has the authority to create any warranty regarding the website on behalf of Generic Website. Generic Website reserves the right to change or discontinue at any time any aspect or feature of the website.
Shipping Related Notes
Estimated shipping times during checkout do not include order processing times. From our experience your location in regards to where the item is shipped from does not make the shipping time longer or shorter.
We can not assist in a shipping related issue until the allowed tend (10) shipping days for the First Class mail has elapsed. After that time, if you have not received your item please feel free to contact us to resolve the issue. We will work with you, to make sure you are happy with the situation.
FREE SHIPPING options do not include tracking. If you opt for free shipping and your package is lost in the mail we are not liable for your item. If you want to ensure your package arrives safely with our assistance please select an upgraded shipping option. If you select free shipping and your package is lost, we will be unable to assist.
By selecting the First Class shipping option during checkout, you agree to wait the allocated ten (10) shipping days before you take any action with your payment provider (ie, Credit Card Company or PayPal). You also agree to contact us to resolve the issue first after those ten (10) shipping days. We will assist you and take care of the situation.
In the event a customer uses an incorrect shipping address, or they enter their shipping address incorrectly and the package does not arrive properly, it will be the responsibly of the customer to pay the additional shipping charges to ship the order again. Orders that need to be shipped again due to incorrect shipping address information are not eligible for free shipping. If a customer paid for upgraded shipping for their original order, those shipping charges apply to the original shipment only. In these cases, the customer will be required to pay for shipping again to have their order re-shipped.
Please note: Shipping times during checkout do not include order processing. We are a small home based business and do our best to ship promptly. Order processing times typically take 1-4 days but sometimes can take longer depending on the items ordered and the materials used. At this time we are unable to offer any sort of guarantee to the speed at which we can process your order. Upgraded shipping options during checkout are related to the type of postage ONLY and have no bearing to the speed of which the order is processed.
Returns are only permitted under special conditions. Customers must contact us directly to receive authorization to return an item. Any item that is returned without proper authorization is not eligible for a refund. Any shipping charges charged during the order are not refundable under any condition.
Shipping charges are not refundable under any circumstances.
Refunds are permitted up to 30 days from the purchase date. To be eligible for a refund, the item must be in new, unused condition. If the item has been used or is damaged it is not eligible for a refund.
The customer is responsible for shipping back to the shipper to receive the refund. Tracking information is HIGHLY recommended when returning your item. If the item is shipped back without tracking and we can not confirm delivery there will be no refund given. If an item is lost in the mail for longer than 14 days and does having a tracking number we will honor the refund with proof of tracking.
Any shipping charges during the original order by the customer are not refundable.
We reserve the right to keep up to 30% of a refund to cover shipping and other costs under certain circumstances. We do not typically do this. This is decided on a order by order basis.
If a refund is being offered without an item being returned in an unused condition, photos of the destroyed product are required for the refund.
When returned items are received they need to be inspected and a refund will be granted only if the items are in new, resellable condition. Refunds will be processed within 14 days or less of the item being received by us.
By installing and using our decal products you acknowledge that you understand the fundamentals of decal products. You understand the adhesive properties and fully understand how to install, maintain and remove them.
We are not liable for any damage that may take place from the customers use of any of our products.
Boca Decals, and BocaDecals.com, are owned and operated by Stretched Pixel, LLC. A legally registered company located in Florida, U.S.A. Any orders placed on this or partnering websites will use the merchant account of Stretched Pixel, LLC. Therefore, please be advised any orders will show up as Stretched Pixel, LLC in your credit card, or PayPal statements.
Exclusion of Liability
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Right to Cancel Orders
We reserve the right to cancel orders if an issue arrises with your order. Any canceled orders will receive a cancelation notice via email. No details on reason for cancelation need to be provided.
None of the material contained on this website may be reverse-engineered, disassembled, decompiled, transcribed, stored in a retrieval system, translated into any language or computer language, retransmitted in any form or by any means (electronic, mechanical, photo reproduction, recordation or otherwise), resold or redistributed without the prior written consent of BocaDecals.com, LLC. Violation of this provision may result in severe civil and criminal penalties.